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©2004
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Fire
and Forget Once upon a time, the commander of an F-15E Strike
Eagle Surely, a no-brainer. To use such a weapon, simply acquire the contact, launch the missile, then concentrate on the next target.(Like I said, an easy decision.) Strange as it may seem, the squadron commander decided against employing this massively effective weapons system. His reasoning — “It takes too much effort to attach those things to the aircraft.” You will recognize that this story, of course, is a fairy tale. In reality, any manager or business owner (or salesperson) who fails to acknowledge that all business is a type of warfare, just doesn’t get it. But they will — eventually. Why — in the world — would any businessperson leave to chance, whether or not a client decides to return (and refer friends)? “But, we gave them courteous service and a fine product,” is the lament voiced too often by good and earnest businesspeople. Service and product are essential to success. But they are not enough. And the statement is a little naive. The answer — obviously — is to go after them (your clients). Make sure that they come back, again and again. Make sure that they want to come back (and refer their friends). Nagging and cajoling won't work. Postcards, brochures and letters are rarely effective. The average consumer receives dozens of these each week. (Personally, I rarely open the ones I receive. Although, I sometimes read the postcards.) The 7.5 billion dollar greeting card industry has spent hundreds of millions of dollars to indoctrinate every living American that those who care enough, send greeting cards. (Why not take advantage of three decades of their successful, and extremely expensive, advertising stratagem?) When you send your new or best clients greeting cards they know you care, because the greeting card giants have taught all of us that this is true. And we believe it, without exception. In fact, nobody leaves a greeting card unopened for long. Your customers will respond, naturally, with greater client loyalty toward you, if you do this correctly. You can prove this to yourself in less than a week, for about $25. Money well spent. Or, you can save yourself some time and money. Go
to The $5.00 Solution™.
This "Fire & Forget"
System Works — Beyond Your Expectations.
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